Wyniki
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Customer satisfaction in the Kenyan banking industry
Felix Kombo
Journal of International Studies , 8 /2 (2015) s. 174-186 -
CSR as a driver of satisfaction and Loyalty in commercial banks in the Czech Republic
Jiří Paulík, Felix Kombo, Aleksandr Ključnikov
Journal of International Studies , 8 /3 (2015) s. 112-127